ABOUT US

Staff playing with two happy dogs

Welcome to Social Pet Hotel & Daycare!

We are a locally owned and community-focused pet care facility founded on the idea that quality pet care starts with caring, knowledgeable people who are passionate about enriching dogs' lives and the relationships they share with those who love them.

The Social Pet Mission

We are committed to a higher purpose of educating pet parents about dog behavior and why it is so important to understand that all dogs are unique and deserve customized care. A โ€œnormalโ€ dog is not necessarily one that will enjoy playing with others for hours on end in a large dog pack. On the contrary, most dogs (over 60%) are too intelligent, active, and hungry for engagement to find long-term value in simply running around with other dogs  (The Dog Gurus, 2016). They deserve to interact with humans who understand this and respect the individual qualities that make them unique.

Mission Statement
Owner with a happy dog

Our Values

We approach pet care with an authentic desire to perform better tomorrow than we did today, even though today we are giving our best.

Each team member at Social Pet pledges to uphold our core values of Safety, Excellence, Passion, and Growth, to ensure exceptional experiences for each pet, each person, each day.

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Safety

We put the well-being of the dogs first, above all other considerations.

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Excellence

We will provide the best possible care for our human and canine guests.

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Passion

We will do whatever it takes to ensure each dog thrives in our care.

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Growth

We voluntarily expand our knowledge about pet care, customer service, and all aspects of the Social Pet experience.

Meet Our Team

Ownership & Strategic Team

Amy, CPACO

Amy, CPACO

Owner

Bill, CPACO

Bill, CPACO

Owner

Kate

Kate

Director of Operations

Kelli

Kelli

Director of People

Katie

Katie

Marketing Specialist

Pineville Team

Arianna

Arianna

Assistant Manager

Haylie

Haylie

Assistant Manager

Emily

Emily

Assistant Manager

Catherine

Catherine

Groomer

Amanda

Amanda

Groomer

Casey

Casey

Trainer

Charlotte Team

Kristina

Kristina

General Manager

Daniel

Daniel

Assistant Manager

Charlotte

Leigh

Assistant Manager

CeCe

CeCe

Groomer

Community Involvement

Social Pet exists to enrich the lives of dogs and the relationships they share with those who love them - and that includes shelter pets! Social Pet promotes the CMPD Animal Care and Control "Dog of the Month'' program to share stories and encourage adoption of shelter pets. We are a strong proponent of AC&C's Volunteer Animal Enrichment Program that is critical to maintaining the health and well-being of their featured dogs and others awaiting adoption. We also support the Humane Society of Charlotte in educating pet parents as they adopt a new furry family member on what to look for in a pet care provider.

Community involvement

Charlotte Mural

We've partnered with local artists to capture the diversity of our thriving human and dog community. View the mural key to learn more!

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